Practical Salesforce & CRM, Built Through Real World Projects
A personal portfolio documenting my Salesforce Admin learning through hands-on work, clear thinking, and practical CRM solutions.
What you’ll find in my portfolio
- Real business scenarios, not tutorials
- Clear problem statements
- Detailed solution breakdowns
- Flows, data models, permissions and UX decisions
Sharon Chidzere
Salesforce Administrator focused on practical, process-led CRM design.
I help teams bring clarity to messy processes by designing CRM systems that improve visibility, consistency, and user adoption. My background includes founder-led operations, CRM implementation, and translating real business pain points into workable solutions.
Trailhead and Salesforce Credentials
A snapshot of my progress within the Salesforce ecosystem, highlighting key Trailhead achievements and certifications that support my hands-on Salesforce Admin experience.
What this means in practice:
The credentials above are supported by hands-on Salesforce Admin projects, where I apply these skills to real-world Salesforce scenarios.
My projects focus on practical CRM challenges such as automation, data structure, user access, and process improvement — designed with usability and scalability in mind.
Each project includes the context, approach, and outcome — not just the build steps.
Salesforce Admin Projects & Case Studies
Practical Salesforce projects based on real-world business scenarios. Each project demonstrates how I design data models, automation, security, and reporting to solve operational problems.
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Handling Complaints & Service Recovery
Absolute Cleaning Services Project context Founder-Led Operations · Issue Management & Process Improvement Using Off-the-Shelf…
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Scheduling & Resource Allocation
Absolute Cleaning Services Project context Founder-Led Operations · Capacity Planning & Scheduling Using Off-the-Shelf CRM…
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Job Lifecycle & Status Management
Absolute Cleaning Services Project context Founder-Led Operations · Workflow Implementation Using Off-the-Shelf CRM The Problem…
If you’d like to discuss my Salesforce projects, admin roles, or collaboration opportunities, feel free to get in touch below.
